Many search engine marketers and ad agencies offer keyword
research services. Keyword research and analysis aren't as simple as
using the tools available at Overture and Google. Web site owners
must go beyond these tools and look at the big picture.
Keyword analysis can be performed on three levels:
- Keyword Research
- Web analytics software
- Site search engines
Data-mining all three levels provides site owners with the full
perspective of how target audiences find the information on their
Web sites.
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Keyword Research
For many sites, creating a keyword phrase calendar is a good
strategy. The construction industry tends to be more active in
warmer months than colder ones. The cold and flu season is coming up
in the U.S., which has implications for pharmaceutical and
health-related Web sites.
By creating a calendar based on keyword research over years, site
owners know what pages to create for timely "natural" search engine
optimization (SEO) campaigns and what ads to create for
pay-per-click (PPC) campaigns.
Web Analytics Software
We use Web analytics software (WebTrends, HitBox,
ClickTracks, Omniture, etc.) to review keyword phrases. For example,
if a natural SEO campaign is successful, the Web analytics software
will reflect that success in the following areas:
- Top referring sites
- Top referring URLs
- Top search engines
- Top search phrases
- Top search keywords
- Top entry pages
Additionally, Web analytics software can show if site visitors
access the most appropriate pages or sections on the site.
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Web analytics software can also reveal untapped keyword phrases.
On our own site, we found one of the most frequently visited pages
is an article containing graphic design tips. Knowing our target
audience seeks knowledge about that topic, we can create an article
series on the topic that will provide additional entry points to our
site for optimization campaigns and provide additional opportunities
for link development campaigns.
Site Search Engines
If you have a site search engine, helpful information to review
includes:
- Number of words entered in the search query
- Average number of words entered in the search query
- Average number of characters entered in the search query
- Search terms that yield results but no clicks
- Search terms that yield no results
One item we like to measure is search box length. Sometimes,
search boxes aren't long enough. When visitors enter several
keywords in the box, they can't see all the words they typed. On the
flip side, some search boxes are too long. We try to determine,
through focus groups and usability tests, the optimum length of the
search box based on the average number of keywords and characters
entered in search queries.
Need a starting point? Begin with the length of Google's and
Yahoo's search boxes.
Another overlooked item in site search is those search terms that
yield results but no clicks. In many of the search engines our firm
creates, we use meta-tag descriptions and title-tag content for the
search results. If we find a specific keyword phrase consistently
yields the appropriate URLs in the search results, then we know the
calls to action in the title tag, meta-tag description, or both
might not be effective. We'll then rewrite that specific content and
measure the resulting
CTRs.
What I find interesting is if we optimize pages for better site
search engine conversions, Web search engine visibility increases,
too.
Analyzing Keyword Research Data
By gathering and analyzing keyword data, Web site owners gain
valuable insight to user behavior and ways to create a more
user-friendly site that converts visitors into buyers.
Say a site owner discovers visitors are searching for a specific
keyword phrase on Google, then arriving at a specific page on his
site. He then discovers same keyword phrase is a heavily searched
term on his site search engine. This data indicate visitors might
not be arriving at the most appropriate landing page. Increasing
optimization for other site pages may be necessary.
Compare site searches that yield no results with Web search
engine data. If the Web search engines indicate a keyword phrase is
popular, and the site search engine shows visitors have a genuine
interest in a keyword phrase, you can create new information around
a topic.
Conclusion
The goal of keyword research is to:
- Discover new keyword opportunities.
- Fix missed keyword opportunities.
- Generate a calendar of keyword phrases; some keywords are
more popular at different times of the year.
- Increase the number of clicks from landing pages to the
site.
- Increase the relevance of landing pages from natural SEO,
PPC advertising campaigns, press releases, or offline marketing
efforts.
Remember, keyword research and analysis is
an ongoing process
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